Thursday, 17 August 2017

Bayhaven Lodge
16 Shirley Street
Byron Bay  NSW  2478

Telephone02 6680 7785
0417 794 441

Our Terms and Conditions

1. Bay Haven Lodge is an original whaler's cottage, recently renovated with a modern Zen design.

2. Garden and Deluxe Suites are located at the front of the property, Superior and Grand Suites at the rear.

3. Rooms are air-conditioned and contain ceiling fans, modern automated light fixtures and a 32 inch LCD TV. All rooms are furnished with one Queen Size bed and enjoy a private en-suite.

4. Tea and coffee making facilities are supplied, as well as hanging space, drawers and shelving for storage.

5. A communal lounge and outdoor area is available to Garden and Deluxe Suite guests. The communal lounge area is located in the Sunroom at the front of the property and the outdoor area is located through the Sunroom doors. BBQ facilities are available in the outdoor garden area upon request.

6. Garden and Deluxe Suites do not have kitchen facilities in their rooms. There is a shared fridge in the Sunroom for use by all Garden and Deluxe Suite guests.

7. Superior Suites have a shared kitchenette and both indoor and outdoor lounge areas available for all Superior Suite guests. Due to Council Regulations there is strictly NO COOKING for guests of the Lodge unless the Lodge is being occupied as a Self-Contained Guest House. Please contact us if you have any concerns or require clarification.

8. Grand Suites have a kitchenette, laundry, second bathroom with bath, lounge area and covered outdoor decking area for exclusive use by Grand Suite guests. Due to Council Regulations there is strictly NO COOKING for guests of the Lodge unless the Lodge is being occupied as a Self-Contained Guest House. Please contact us if you have any concerns or require clarification.

9. Both Grand and Superior Suite guests have the use of a shared outdoor heated swim spa, outdoor shower, on-site parking at the rear of the property and Wi-Fi internet access.

10. Bay Haven Lodge is strictly a NON-SMOKING GUESTHOUSE. This means there is no smoking anywhere on the property. Any person smoking on site will be given one verbal warning only. The guest will then be asked to leave on the second occasion. Any person who smokes in their room will incur an additional $200 cleaning charge for the room and they will be asked to leave immediately.

11. Security cameras are placed in all common areas throughout the property for guest safety. Bay Haven Lodge reserves the right to use the recordings of these devices if required.

12. Full Payment is required at time of making the booking.

13. We accept Visa; Master-card & Bankcard, Direct Deposit (Please contact us for banking information) and Cash.

14. Check-in time is 2pm. A $500 security bond is due upon check-in, payable via credit card. Upon check-out, this will be used to cover the replacement or repair cost of any damaged, lost or stolen items (which should be reported to the property manager immediately). Should the damage or replacement cost exceed $500, Bay Haven Lodge reserves the right to charge the guest's credit card the additional amount required to remedy the damage in full.

15. Check-out time is 10am. Any guests that check-out later than 10am may incur a $30 charge, at the discretion of the property manager. Requests for late check-outs can be made but they must be made directly to the property manager no less than 24 hours prior to the date of departure and they are not guaranteed.

16. Maximum occupancy is 2 adults per room. Exceptions apply to children in the Superior and Grand Suites; however, these situations are assessed on a case by case basis and upon written application to the property manager.

17. Rooms and facilities are for the exclusive use of Bay Haven Lodge guests only. Visitors are not permitted to enter the property for any reason. Only paying guests of Bayhaven Lodge may be permitted on the properties premises at any time.

18. Please keep noise to an acceptable level at all times and please respect other guests staying at the Lodge.

19. "Quiet time" is after 10pm.

20. Management reserves the right to expel or evict guests who may cause any disturbance to other guests or management through noise and/or behaviour (including intoxication and drug use) and/or who cause damage to the property and/or others.

21. If a guest is evicted they will not receive a refund and their $500 security bond will be used to cover any and all damages caused. Should the damage exceed $500, Bay Haven Lodge reserves the right to charge the guest's credit card the additional amount required to remedy the damage in full.

22. Please, no shoes to be worn within the lodge. Under no circumstances are high heels to be worn inside. High heels are not only noisy for the other guests but they will ultimately damage the heritage teak timber floors.

23. Bay Haven Lodge is an environmentally friendly guesthouse with an accredited green star issued from AAA tourism. Please use power wisely and turn off all electrical appliances when the rooms are vacant.

24. Rooms are not serviced daily; however, toilet paper, tea and coffee will be constantly re-stocked. If you are staying longer than 4 nights, we will service the room at a time convenient to you.

25. Towels are replaced every second day, however, towels can be made available each day upon request.

26. Please keep your valuables secured at all times. Bay Haven Lodge is not responsible for any lost, stolen or damaged property.

27. Please see our Cancellation Policy for details on ALL cancellations.

Check Availability & Book!

Byron Bay Weather

Sunny

23°C

Sunny
Friday
Sunny
16°C / 23°C
Saturday
SP_WEATHER_BREEZY
12°C / 17°C
Sunday
SP_WEATHER_BREEZY
12°C / 17°C
Monday
Sunny
12°C / 19°C